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Queue/People Management System - QPMS

Product

Queue/People Management System - QPMS

These days it is very difficult task to manage the people queue in service-based offices. QPMS helps in assembling of the customers based on “first come first serve” principle. We have standard solution to address various market segments; additionally, we develop customized solution as per customer requirements.

Benefits:
Reduces customer wait and service time.
Increases Customer Satisfaction by 30%.
Zero irregular and haphazard queuing.
Ensures seamless customer journey & experience.
Increases performance statics and enhance control over the services.
Information of number of people entering the premises.
Information of Queue Length, Average Wait Time, Operator Idle Time and Total Wait Time.

Application Areas:
Banks
Restaurants
Airport & Airlines
Hospitals
Hiring
Stock Exchange
Service Centre
Government offices

Advantage with Robato:
Leading Access Control Solution Provider.
100% in-house designed Solution
Open-end Hardware Integration.
Huge satisfied customer base.
Fully expendable, scalable.
Flexible to integrate with 3rd Party software.

Kiosk Based Queue Management System - KBQMS
User Friendly kiosk machine issued paper slip to users on entering required details.
Paper slip contains his or her token number along with approximate waiting time.
Local Centralized server software manages the separate queue for different departments or services in single premises.
LED Display boards to show current serving token number.
Client software for operators to serve the people as per there queue token sequence.
Several type of reports generated for managerial purpose.
Hassle free people queue management making happy and well-managed work place.
SMS feature is optional that we give on customer demand.

Mobile Based Queue Management System - MBQMS
Web Application / Mobile Application provided for end users to book an appointment as per there convenient time and current availability.
Digital token assigned to end user with time details with Print feature and SMS.
User will reach to service premises along with printed slip or SMS received on mobile phone.
Digital promotion is also available in cloud based Queue Management System.
Cloud connected centralized software to manage the separate queue for different departments or services in single premises.
This system provides direct communication with the visitors/ customers by audio-visual means and acts as a user-friendly interface between the managing agents and customers.
Client software for agents to serve the people as per there queue token sequence.
Several type of reports generated for managerial purpose.
Hassle free people queue management making happy and well-managed work place.

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